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Information on our Privacy Statement

The protection of your personal data is very important to us. In processing and using this information, we commit ourselves to keep to the following points.


Transparency of data usage

We process and use personal data only for services within www.lufthansa.com and the Lufthansa Newsletters for personalization and/or to save you time by not repeating your input. We use cookies-technology to offer you a better and comfortable service.


Prohibition of data usage

With the input of your personal data you permit the storage of the data and the usage of it for processes associated with www.lufthansa.com. You can always withdraw this permission by erasing your data from 'My Profile'. We will only store data necessary for the processes associated with www.lufthansa.com.


Data transfer to third parties

We will not transfer personal data to third parties. Our partner offers in www.lufthansa.com will be booked directly with the partners.

Airlines are legally bound to make all passenger reservation data available to the U.S. customs authorities. This data will be used for attending security issues only. Answers to frequently asked questions regarding this subject can be found here.


Security in handling personal data

We offer appropriate and effective processes against loss, misuse, unauthorized access, change and deletion. Data processing and data transfer is secured by SSL-protocol. Our employees are committed to confidentiality as per § 5 of the German Federal Data Protection Act.


Data Protection Notice

All airlines are obliged by law to disclose the flight and reservation data of every passenger to the United States Customs Service. Data is only used for security purposes.


Data integrity

Your personal data is processed only for processes and purposes for which the data is needed for. We use appropriate measures that the data will be necessary, correct, complete and relevant for our purposes. You should keep your personal data updated at 'My Profile'.


Data storage

The location of the www.lufthansa.com Server is in Kriftel, Frankfurt/Main, Germany.


Data protection declaration

Deutsche Lufthansa AG is committed to complying with the articles of its data protection policy as described above.

Should you have any questions regarding the handling of your personal information, please contact our Group Data Protection Manager. Together with data protection staff, this person is also your point of contact for requests for information, suggestions or complaints.

Deutsche Lufthansa AG
Lufthansa Group Data Protection Manager
Dr. Barbara Kirchberg-Lennartz
FRA DSB
60546 Frankfurt
Germany

You may also send us your data protection inquiries by e-mail.
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